As the Front Desk Supervisor, you will manage the performance of the guest service specialists, guest service agents, and monitor the front desk/PBX operations. Report, as directed, any observed deviations to established standards and review and adjust staffing daily to ensure optimum staffing levels. Manage administrative functions in accordance with established standards. Ensure efficient Guest registration, check out and telephone service. Direct and train Guest Service staff and operators. Assist in on-going training and recruitment. Create weekly schedules and maintain them through changes.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
The Front Desk Attendant is the first point of contact for our guests, so excellent communication skills are paramount. Other responsibilities include :
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.