-
Complex Sales Manager
(Sales & Marketing)
Reporting to the Area Director of Sales & Marketing, the Complex Sales Manager is responsible for moving the market share from our competitors and uncovering new business opportunities. Through effective relationship building and account management, they will deliver the highest levels of guest service and ensure ongoing client satisfaction. This position offers a unique opportunity to represent two complementary San Francisco hotel products, allowing the successful candidate to expand their sales expertise, develop a broader client portfolio, and strategically match customer needs to the appropriate property.
-
Room Attendant
(Housekeeping)
We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully stocked, clean and always inviting. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
-
Front Desk Agent
(Guest Services)
The Front Desk Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
careers.eoshospitality.com/hotel-zoe-fishermans-wharf/jobs
