Description

• Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.
• Educate customers on our drink menu, making recommendations based on their preferences.
• Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order.
• Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all transactions.
• Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed.
• Respond to guest complains in a positive and tactful manner, negotiate a compromise and implement solution.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balance bank and sign out/in keys.
• Performs general cleaning tasks to adhere to health and safety standards.

Equal Opportunity Employer

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