Housekeeping Manager

The William Vale

111 North 12th Street

Brooklyn, NY 11249

Telephone (718) 631-8400

Website www.thewilliamvale.com

Managed by EOS Hospitality

LinkedIn linkedin.com/the-william-vale-hotel

Hotel with 183 Rooms

Managed By EOS Hospitality

Current Job Openings

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Description

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort – we pride ourselves on offering warm hospitality to all.

We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

Overview

A team-minded and solution-orientated leader with expert communication skills who will provide support to the Housekeeping team. A detail-oriented professional who aims to constantly improve guest and employee experience and exceed operational and financial goals.

We are prioritizing speaking with candidates who have:

1-3 years’ management experience in hotel housekeeping. Luxury properties preferred.

Experience with the NY Local 6 Union.

A thorough understanding of Forbes Travel Guide and their standards.

Responsibilities

People Responsibilities

Encourages a team-minded culture. Serves as a role model demonstrating appropriate behaviors and expectations.

Conducts orientation training and in-service training to explain company polices and operating procedures, OSHA standards, guest satisfaction (including Forbes standards), and to demonstrate use and maintenance of equipment.

Coaches and provides feedback to housekeeping team. Encourages a growth-mindset for all colleagues.

Creation of weekly schedule for housekeeping team. Manages payroll processes for housekeeping team.

Operating Responsibilities

Establishes standards and procedures for housekeeping staff and maintains an up-to-date knowledge of OSHA standards. Uphold the highest standards of cleanliness, safety, and conduct. Makes recommendations to improve service / efficiency.

Inspect guest rooms, corridors, elevators, foyers, the laundry room, restrooms, and all public areas.

Inspect vacant rooms, verifying status and update team of discrepant rooms throughout shift.

Examines building to determine need for repairs/replacements of furniture, equipment, and décor. Make recommendations to upper management.

Investigates complaints regarding housekeeping service and equipment. Takes corrective action.

Records data, including work assignments, personnel actions, time cards, and periodic reports.

Manage housekeeping inventory – purchase, re-order, and maintain supplies.

Attends staff meetings – representing the guest and employee voice.

Skills

Strong interpersonal skills and leadership experience.

Approaches all encounters with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner.

Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving.

Establishes close working relationships with other departments to ensure cohesive operation.

Multitasks and prioritizes department functions to achieve maximum efficiency and effectiveness.

Outstanding communication skills.

Understanding of Microsoft Office (Excel, Word, Email).

Qualifications

1-3 years’ management experience in hotel housekeeping. Luxury properties preferred.

Experience with the NY Local 6 Union.

A thorough understanding of Forbes Travel Guide and their standards.

Ability to lift and carry 50 pounds. Must be able to frequently: bend, stoop, kneel, and stand through shift.

Schedule flexibility to meet the demands of a 24-hour operation.

Maintain a high standard of personal appearance and grooming.

Maintain regular attendance in compliance with hotel needs. Attend all hotel required meetings and trainings.

Must be able to maintain confidentiality of sensitive guest and colleague information.

Salary 70,000

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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The William Vale

Hotel with 183 Rooms

Welcome to The William ValeSince opening its doors in 2016, The William Vale has become a dynamic destination where locals and visitors alike gather to connect, unwind, and immerse themselves in the vibrant energy of Brooklyn. From rooftop film screenings to seasonal events like Vale Pumpkin Patch, there's always something exciting happening here. As your home base for exploring the creative spirit of Brooklyn, we invite you to experience the borough like never before.

With 183 rooms each featuring its own private balcony, the longest outdoor hotel pool in the city, and exceptional cuisine from James Beard Award-winning chef Andrew Carmellini, there's no shortage of reasons to visit. Every detail has been designed to offer a seamless
blend of comfort, luxury, and local flair.

Housekeeping Manager

The William Vale

111 North 12th Street

Brooklyn, NY 11249

Telephone (718) 631-8400

Website www.thewilliamvale.com

Managed by EOS Hospitality

LinkedIn linkedin.com/the-william-vale-hotel

Hotel with 183 Rooms

Managed By EOS Hospitality

Current Job Openings

Print a jobs flyer

Save this job

Description

Overview

We are prioritizing speaking with candidates who have:

1-3 years’ management experience in hotel housekeeping. Luxury properties preferred.

Experience with the NY Local 6 Union.

A thorough understanding of Forbes Travel Guide and their standards.

Responsibilities

People Responsibilities

Encourages a team-minded culture. Serves as a role model demonstrating appropriate behaviors and expectations.

Coaches and provides feedback to housekeeping team. Encourages a growth-mindset for all colleagues.

Creation of weekly schedule for housekeeping team. Manages payroll processes for housekeeping team.

Operating Responsibilities

Inspect guest rooms, corridors, elevators, foyers, the laundry room, restrooms, and all public areas.

Inspect vacant rooms, verifying status and update team of discrepant rooms throughout shift.

Examines building to determine need for repairs/replacements of furniture, equipment, and décor. Make recommendations to upper management.

Investigates complaints regarding housekeeping service and equipment. Takes corrective action.

Records data, including work assignments, personnel actions, time cards, and periodic reports.

Manage housekeeping inventory – purchase, re-order, and maintain supplies.

Attends staff meetings – representing the guest and employee voice.

Skills

Strong interpersonal skills and leadership experience.

Approaches all encounters with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner.

Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving.

Establishes close working relationships with other departments to ensure cohesive operation.

Multitasks and prioritizes department functions to achieve maximum efficiency and effectiveness.

Outstanding communication skills.

Understanding of Microsoft Office (Excel, Word, Email).

Qualifications

1-3 years’ management experience in hotel housekeeping. Luxury properties preferred.

Experience with the NY Local 6 Union.

A thorough understanding of Forbes Travel Guide and their standards.

Ability to lift and carry 50 pounds. Must be able to frequently: bend, stoop, kneel, and stand through shift.

Schedule flexibility to meet the demands of a 24-hour operation.

Maintain a high standard of personal appearance and grooming.

Maintain regular attendance in compliance with hotel needs. Attend all hotel required meetings and trainings.

Must be able to maintain confidentiality of sensitive guest and colleague information.

Salary 70,000

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Equal Opportunity Employer

Save this job

The William Vale

Hotel with 183 Rooms