Red Jacket Beach Resort
1 S Shore Dr South Yarmouth
South Yarmouth, MA 02664
Telephone (800) 227-3263
Website www.redjacketresorts.com
Managed by EOS Hospitality
Compensation: $19.42 to $20.50 per hour
Description
Front Desk Agent
Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent.
Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team!
The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.
Responsibilities
- Checking guests in and out of resort in a warm and friendly manner
- Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
- You will also be knowledgeable about room rates, special packages and promotions
- Maintain daily house count and expected arrivals/departures
- Utilizing the resort's property management system
- Providing excellent customer service
- Communicating all guest requests with appropriate departments
- Assisting booking reservations as requested
- Excellent problem-solving and empowerment skill set.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Qualifications
Front Desk / Reception
Behaviors
- Team Player: Works well as a member of a group (Preferred)
Experience
-
Preferred
1 years:
Front Desk / Reception
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Red Jacket Beach Resort
Resort with 161 Rooms
Beachfront Cape Cod Stays
Red Jacket Beach Resort is the collection’s flagship property for a reason. From elevated amenities like a full-service spa, outdoor recreation and exclusive programming, to a variety of dining experiences, Red Jacket Beach Resort offers your most indulgent trip to Yarmouth yet. Long after you leave, you'll relish these days of lobster rolls and ice-cold High Noons savored in the warmth of the sun, time spent at the spa, and cozy evenings around a firepit with the ones you love most.
Explore South Yarmouth & Cape Cod
Located in South Yarmouth, Red Jacket Beach Resort makes it easy to experience more of Cape Cod between beach days. Guests are within easy reach of Hyannis, golf courses, bike trails, family attractions, and charming Cape Cod towns filled with local shops, vendors, and seasonal activities.
It’s a convenient home base for guests looking to balance time at the resort with exploring more of the Cape.