Red Jacket Resort
1 S Shore Dr South Yarmouth
South Yarmouth, MA 02664
Telephone (800) 227-3263
Website www.redjacketresorts.com
Managed by EOS Hospitality
Compensation: $19.43 per hour
Description
Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking motivated candidates for the position of Overnight Front Desk Agent.
The Overnight Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.
Responsibilities
- Checking guests in and out of resort in a warm and friendly manner
- Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
- You will also be knowledgeable about room rates, special packages and promotions
- Maintain daily house count and expected arrivals/departures
- Utilizing the resort's property management system
- Providing excellent customer service
- Communicating all guest requests with appropriate departments
- Assisting booking reservations as requested
- Verifying all account postings and balances
- Preparing a summary of cash, check, and credit card activities.
- Excellent problem-solving and empowerment skill set.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Qualifications
Front Desk / Reception
Behaviors
- Team Player: Works well as a member of a group (Preferred)
Experience
-
Preferred
1 years:
Front Desk / Reception
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Red Jacket Resort
Resort with 161 Rooms
Bordering a pristine private shoreline that draws sun worshippers, kite dreamers, and sandcastle builders, Red Jacket Beach Resort stands as the flagship property of our collection. Spacious rooms and vacation cottages draw couples, tight-knit groups and more seeking a Cape Cod experience immersed in coastal comforts.
Situated by the banks of Parker's River in South Yarmouth, our resort offers panoramic vistas that blend the ocean's expansive beauty with the river's picturesque sights.
From oceanfront to riverside and from family suites to a complete vacation home offering vistas of Nantucket Sound, our tranquil accommodations offer every reason to stay longer than planned.