Front Office Agent

Sun Outdoors Marathon

59151 Overseas Hwy

Marathon, FL 33050

Telephone (305) 289-0011

Website www.sunoutdoors.com

Managed by EOS Hospitality

Resort with 72 Rooms

Managed By EOS Hospitality

Current Job Openings

Print a jobs flyer

Seasonal

Save this job

Description

Responsibilities/Duties:

Possesses knowledge of all hotel and marina services as well as hours of operation.
Greets guests courteously, ability to check guests in and out of the PMS.
Possesses knowledge of reservation and billing systems.
Maintains and controls room inventory and availability, coordinates with Housekeeping.
Possesses knowledge of the property's credit policies.
Possesses knowledge of products, rates, and special promotions.
Monitors the arrival emails and responds to guest requests.
Possesses knowledge of, and uses, emergency procedures.
Conducts inventory of and restocks supplies.
Completes checkout procedures for guests.
Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.
Runs a detailed shift audit by employee, and balances daily work to computers.
Maintains neatness of front desk work area.
Performs all other related duties as assigned.

Required Training/

Education/Experience:

High School Diploma or equivalent. Prior Front Desk experience preferred, but not required.

Minimum Qualifications:

Good communication and interpersonal skills.

Must have command of the English language

Effective time management and task prioritization skills

Must be able to work flexible and extended days/hours, including evenings, weekends and holidays.

Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment.

Basic mathematical skills.

Able to stand, sit and continuously move for extended periods of time.

Must be alert to the needs of guests and team members.

Able to lift 50 pounds.

Good hearing and vision with or without corrective lenses.

Sun Outdoors Marathon offers:

Competitive Wages

Employee Housing

Paid Vacation Time

7 Paid Holidays

Employer-Sponsored Health Plans

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Life Insurance

401K with Company Match

And Much More

Come Join Our Team...

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Save this job

Sun Outdoors Marathon

Resort with 72 Rooms

ALL AGE RV RESORT IN MARATHON, FLORIDA>

Enjoy exclusive access to 300-feet of secluded waterfront nestled along the blue waters of the Gulf of Mexico at Sun Outdoors Marathon, formerly known as Pelican RV Resort & Marina. This stunning Florida Keys resort is a fisherman's paradise and features a private marina with 16 boat slips, a fishing area, a fish cleaning station, and access to our boat ramp.

Our resort features great vacation amenities, such as a swimming pool and recreation hall for planned activities and events. Enjoy the waterfront Tiki Hut and or host a party at the picnic pavilion with a large community grill and amazing Gulf Coast views.

Mingle with our permanent residents during our sunset gatherings to get the inside scoop on the best fishing spots, dining, and entertainment, and enjoy socializing with friendly faces. Come and experience your next Florida Keys getaway at Sun Outdoors Marathon.

Front Office Agent

Sun Outdoors Marathon

59151 Overseas Hwy

Marathon, FL 33050

Telephone (305) 289-0011

Website www.sunoutdoors.com

Managed by EOS Hospitality

Resort with 72 Rooms

Managed By EOS Hospitality

Current Job Openings

Print a jobs flyer

Seasonal

Save this job

Description

Responsibilities/Duties:

Possesses knowledge of all hotel and marina services as well as hours of operation.
Greets guests courteously, ability to check guests in and out of the PMS.
Possesses knowledge of reservation and billing systems.
Maintains and controls room inventory and availability, coordinates with Housekeeping.
Possesses knowledge of the property's credit policies.
Possesses knowledge of products, rates, and special promotions.
Monitors the arrival emails and responds to guest requests.
Possesses knowledge of, and uses, emergency procedures.
Conducts inventory of and restocks supplies.
Completes checkout procedures for guests.
Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.
Runs a detailed shift audit by employee, and balances daily work to computers.
Maintains neatness of front desk work area.
Performs all other related duties as assigned.

Required Training/

Education/Experience:

High School Diploma or equivalent. Prior Front Desk experience preferred, but not required.

Minimum Qualifications:

Good communication and interpersonal skills.

Must have command of the English language

Effective time management and task prioritization skills

Must be able to work flexible and extended days/hours, including evenings, weekends and holidays.

Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment.

Basic mathematical skills.

Able to stand, sit and continuously move for extended periods of time.

Must be alert to the needs of guests and team members.

Able to lift 50 pounds.

Good hearing and vision with or without corrective lenses.

Sun Outdoors Marathon offers:

Competitive Wages

Employee Housing

Paid Vacation Time

7 Paid Holidays

Employer-Sponsored Health Plans

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Life Insurance

401K with Company Match

And Much More

Come Join Our Team...

Equal Opportunity Employer

Save this job

Sun Outdoors Marathon

Resort with 72 Rooms