Front of House Supervisor
Sun Outdoors Orange Beach

4100 Pandion Blvd

Orange Beach, AL 36561

Telephone (844) 707-4343

Resort with 497 Rooms
Managed By EOS Hospitality

Description

Key Responsibilities

Team Leadership & Supervision

  • Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders
  • Assigns stations, and duties to ensure efficient service flow
  • Monitors staff performance and provide coaching, feedback, and training
  • Trains and schedules team members
  • Handle employee concerns and escalate issues when necessary
  • Performers duties of cashier, server, and bartender as needed

Guest Experience

  • Ensure all guests receive friendly, prompt, and attentive service
  • Resolve customer complaints quickly and professionally
  • Maintain a welcoming, family-oriented environment
  • Ensures staffing meets guest flow requirements

Operations Management

  • Oversees opening and closing procedures
  • Ensure cleanliness and organization of dining areas, bar, and service stations
  • Monitor wait times and table turnover to maximize efficiency
  • Coordinate with kitchen staff to ensure timely and accurate order delivery

Cash Handling & Compliance

  • Supervise cashiers and oversee cash handling procedures
  • Ensure accuracy in transactions, register balancing, and end-of-shift reports
  • Enforce responsible alcohol service standards for bartenders
  • Ensure compliance with health, safety, and sanitation regulations

Inventory & Supplies

  • Monitor front-of-house supplies (menus, utensils, beverages, etc.)
  • Assist with inventory control and ordering as needed

Qualifications

  • Previous experience in a restaurant or hospitality leadership role preferred
  • Strong leadership and communication skills
  • Ability to multitask in a fast-paced environment
  • Able to work a flexible schedule
  • Excellent customer service and problem-solving abilities
  • Basic math and cash handling skills
  • Availability to work evenings, weekends, and holidays

What We Offer

  • Competitive pay
  • Complete benefits program including medical, dental and vision insurance
  • 401(k) plan with company match
  • Excellent PTO plan and 9 paid holidays
  • Opportunities for growth and advancement
  • Supportive, team-oriented work environment
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
#INDOB

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Sun Outdoors Orange Beach

Resort with 497 Rooms

Luxury Rv Camping In Orange Beach, Alabama

Our premiere master-planned RV resort is full of affordable luxury, offering guests a refreshing escape with a dose of Southern charm. Choose from short-term or extended stays for families and snowbirds with access to world-class amenities.

Take advantage of our fully equipped business center, nature trails for hiking and biking, plus planned activities and social events throughout the year. Our newly renovated resort offers a restaurant, arcade, general store, and state of the art playground with an addition of a new pool and splash pad.

Orange Beach offers a great location that's just minutes from the best beaches and attractions along Alabama's Gulf Coast. We're also the only privately owned resort with direct access to Gulf State Park, which is offering bike rental add-ons for a fee.

Front of House Supervisor
Sun Outdoors Orange Beach

4100 Pandion Blvd

Orange Beach, AL 36561

Telephone (844) 707-4343

Resort with 497 Rooms
Managed By EOS Hospitality

Description

Key Responsibilities

Team Leadership & Supervision

  • Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders
  • Assigns stations, and duties to ensure efficient service flow
  • Monitors staff performance and provide coaching, feedback, and training
  • Trains and schedules team members
  • Handle employee concerns and escalate issues when necessary
  • Performers duties of cashier, server, and bartender as needed

Guest Experience

  • Ensure all guests receive friendly, prompt, and attentive service
  • Resolve customer complaints quickly and professionally
  • Maintain a welcoming, family-oriented environment
  • Ensures staffing meets guest flow requirements

Operations Management

  • Oversees opening and closing procedures
  • Ensure cleanliness and organization of dining areas, bar, and service stations
  • Monitor wait times and table turnover to maximize efficiency
  • Coordinate with kitchen staff to ensure timely and accurate order delivery

Cash Handling & Compliance

  • Supervise cashiers and oversee cash handling procedures
  • Ensure accuracy in transactions, register balancing, and end-of-shift reports
  • Enforce responsible alcohol service standards for bartenders
  • Ensure compliance with health, safety, and sanitation regulations

Inventory & Supplies

  • Monitor front-of-house supplies (menus, utensils, beverages, etc.)
  • Assist with inventory control and ordering as needed

Qualifications

  • Previous experience in a restaurant or hospitality leadership role preferred
  • Strong leadership and communication skills
  • Ability to multitask in a fast-paced environment
  • Able to work a flexible schedule
  • Excellent customer service and problem-solving abilities
  • Basic math and cash handling skills
  • Availability to work evenings, weekends, and holidays

What We Offer

  • Competitive pay
  • Complete benefits program including medical, dental and vision insurance
  • 401(k) plan with company match
  • Excellent PTO plan and 9 paid holidays
  • Opportunities for growth and advancement
  • Supportive, team-oriented work environment
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
#INDOB

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Sun Outdoors Orange Beach

Resort with 497 Rooms

Luxury Rv Camping In Orange Beach, Alabama

Our premiere master-planned RV resort is full of affordable luxury, offering guests a refreshing escape with a dose of Southern charm. Choose from short-term or extended stays for families and snowbirds with access to world-class amenities.

Take advantage of our fully equipped business center, nature trails for hiking and biking, plus planned activities and social events throughout the year. Our newly renovated resort offers a restaurant, arcade, general store, and state of the art playground with an addition of a new pool and splash pad.

Orange Beach offers a great location that's just minutes from the best beaches and attractions along Alabama's Gulf Coast. We're also the only privately owned resort with direct access to Gulf State Park, which is offering bike rental add-ons for a fee.