Embassy Suites Georgetown
1250 22nd Street NW, Washington, District of Columbia
Washington, DC 20037
Telephone (202) 857-3388
Website www.hilton.com
Managed by EOS Hospitality
Current Job Openings
Description
Essential Functions:
- Ensure that all food and drink orders from customers are accurate and brought to each table in a timely manner
- Recommend appetizers and meals to customers based on the menu and specials
- Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
- Confirm orders with the chefs and bartenders whenever a clarification is requested
- Consistently offer professional, friendly and engaging services
- Take and expedite drink orders quickly and accurately; serve refills upon request
- Consistent restaurant presentation- utilize appropriate stemware/glassware as required by company standards, polish glassware, stock bar supplies to par levels, etc.
- Assist with setting tables and rearranging tables to accommodate larger parties
- Follow cash handling and POS procedures
- Prepare checks that itemize and total meal costs and sales taxes.
- Follow responsible alcohol service
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Other duties as assigned
- High school degree or equivalent; or relevant work experience
- Must have 1-2 years' experience in high volume, luxury lounge or restaurant
- Must have 1-2 years' hospitality experience working with high profile clients
- Meet minimum age requirement of jurisdiction.
- Experience providing excellent customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with bussers, cooks and other staff.
- Ability to work in a fast-paced work environment and deliver orders in a timely manner.
- Strong knowledge of wines, spirits, champagnes and
- Previous point of sale system experience is an asset
- Excellent communication and organizational skills
- Strong interpersonal in working with high-profile clients and problem-solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Flexible to work AM/PM shifts, weekends and holidays
- Eager to learn and grow with restaurant
- Must possess valid ServeSafe and TIPs certification
- Standing and walking throughout shift
- Frequent lifting and carrying
- Bending, kneeling, pushing, pulling
- Benefits
We are looking to hire the most highly qualified people and provide a competitive benefits package, which include:
- Paid Parental Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
- Vacation, Sick and Holiday Pay
- Company Basic Life Insurance
- Company paid Accidental Death & Dismemberment
- Company paid Short Term Disability
- Company paid Long term Disability
- 401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Embassy Suites Georgetown
197 Room Hotel
Nestled in Georgetown near DC hotspots
Our suites are in the heart of Washington DC, within four blocks of the Foggy Bottom-GWU and Dupont Circle Metro stations. Attractions such as the Lincoln Memorial, the White House, and the Smithsonian Museum of Natural History are within three miles. Enjoy free made-to-order breakfast and our complimentary evening reception.