Regional Director of Revenue Management
view of a man and woman working behind a front desk
Red Jacket Resort

1 S Shore Dr South Yarmouth

South Yarmouth, MA 02664

Telephone (800) 227-3263

161 Room Resort
Managed By EOS Hospitality

Description

Job Overview:The Regional Director of Revenue Management develops and executes the overall revenue approach in collaboration with the Operations and Sales teams. This position spear heads Forecasting and Budgeting processes while also leading revenue meetings and weekly/monthly/quarterly updates with Senior Management. The role involves the creation and delivering of reports that will enable short, mid, and long-term strategies to be analyzed and implemented. The role also acts as a primary field liaison in providing day-to-day support and continued training/growth to team members, as well as engaging in property-based meetings and discussions. Additionally, there will be close coordination and interaction with other senior leaders within the organization.
This role will be responsible for overseeing the Revenue Management for the Red Jacket Resort Collection on Cape Cod, Massachusetts. The role can be remote based.
Job Duties:
  • Provide complete revenue management support to a cluster of multiple hotels.
  • Accountable for managing rooms inventory for the hotels. Ensuring that the inventory is allocated and restricted properly to maximize total hotel revenues and profits.
  • Analyze group and transient pace reports to correctly position room rates for each market segment.
  • Provide continuous business evaluation and analysis of competitive sets, price positioning, seasonality and mix along with corporate negotiated RFP strategies
  • Conduct weekly strategy meetings to review market share performance and upcoming pricing, restriction, and channel strategies by market segment along with current booking pace by market segment.
  • Maintain strong relationships with third party market managers on behalf of all the hotels in the region
  • Complete brand systems training and perform brand system and distribution channel audits to ensure proper rate plan restrictions and strategies are in place.
  • Run, analyze, compile and store rate shop business intelligence reports.
  • Reconcile revenue management reports with accounting and sales systems reporting. Validate accuracy and communicate errors and discrepancies.
  • Assist in the development and daily preparation of all managerial reports used for tracking and analysis.
  • Assist with rate loading, group business evaluation and displacement analysis. Create tools for displacement analysis and update Group MAR and transient protected fields if necessary.
  • Review group and convention block and pick-up activity ensuring all revenue opportunities and procedural guidelines are met.
  • Update 30, 60, 90 day and full year forecast weekly and monthly, prepare budget and business plans
  • Measure, analyze and report out on booking trends, pickup, no shows, and sources of business.
  • Develop and maintain constructive and cooperative working relationships with corporate support staff and hotel teams and ownership groups.
  • Provide written commentary and critiques to senior leadership and ownership groups weekly and monthly.
  • Run daily revenue management and weekly strategy meeting reports, distributing to key stakeholders.

Job Requirements:

  • At least three (3) years of experience in a multi-hotel revenue management position.
  • Effective written and verbal communication skills
  • Expert user of Microsoft Excel and experience with Microsoft Office: Word, PowerPoint, and Outlook
  • Experience with revenue management, property management, and sales management systems
  • Must have strong attention to detail and ability to spot errors and inconsistencies in data and analysis
  • Ability to work well under pressure and effectively handle multiple and concurrent tasks
  • Ability to collaborate with a team and act in an objective manner to solve problems

Qualifications

Hotel Experience

Experience
  • Preferred

    3 years:

    Hotel Experience

Equal Opportunity Employer

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Red Jacket Resort

161 Room Resort

Bordering a pristine private shoreline that draws sun worshippers, kite dreamers, and sandcastle builders, Red Jacket Beach Resort stands as the flagship property of our collection.  Spacious rooms and vacation cottages draw couples, tight-knit groups and more seeking a Cape Cod experience immersed in coastal comforts.

Situated by the banks of Parker's River in South Yarmouth, our resort offers panoramic vistas that blend the ocean's expansive beauty with the river's picturesque sights.

From oceanfront to riverside and from family suites to a complete vacation home offering vistas of Nantucket Sound, our tranquil accommodations offer every reason to stay longer than planned.