Front Desk Agent
Tranquility Bay Beachfront Resort

2600 Overseas Hwy

Marathon, FL 33050

Telephone (844) 209-6758

Resort with 103 Rooms
Managed By EOS Hospitality

Description

Skills
  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests' needs, and resolving their problems and complaints.
  • Assisting guests with disabilities.
  • Operating switchboard and assisting with inquiries.
  • Assisting the reservations manager with taking reservations.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies.
  • Performing duties on a daily checklist.
Qualifications:
  • High school diploma or suitable equivalent.
  • 1+ years Front Desk Agent experience preferred.
  • We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Tranquility Bay Beachfront Resort

    Resort with 103 Rooms

    Want to know what it’s like to work in paradise? Hear from our current leadership and team members in the video below.

    Tranquility Bay Recruitment Video

    Front Desk Agent
    Tranquility Bay Beachfront Resort

    2600 Overseas Hwy

    Marathon, FL 33050

    Telephone (844) 209-6758

    Resort with 103 Rooms
    Managed By EOS Hospitality

    Description

    Skills
    • Greeting and thanking guests in a sincere, friendly manner.
    • Checking guests in on arrival and out on departure.
    • Posting charges to appropriate guest accounts.
    • Anticipating and addressing guests' needs, and resolving their problems and complaints.
    • Assisting guests with disabilities.
    • Operating switchboard and assisting with inquiries.
    • Assisting the reservations manager with taking reservations.
    • Collaborating and communicating with other internal departments to ensure guest satisfaction.
    • Complying with company procedures and safety policies.
    • Performing duties on a daily checklist.
    Qualifications:
  • High school diploma or suitable equivalent.
  • 1+ years Front Desk Agent experience preferred.
  • We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Tranquility Bay Beachfront Resort

    Resort with 103 Rooms

    Want to know what it’s like to work in paradise? Hear from our current leadership and team members in the video below.

    Tranquility Bay Recruitment Video