The Sanderling
1461 Duck Road
Duck, NC 27948
Telephone (252) 261-4111
Current Job Openings
- Sales Manager
- Spa Director
- Night Auditor
- Front Office Supervisor
- Director People & Culture
- Director of Rooms
- Painter
- Director of Engineering
- Front Desk Agent
- Engineer
- Dishwasher
- General Maintenance Technician
- HVAC Technician
- Houseperson
- Housekeeper
- Banquet Servers
- Banquet Captain
- Banquet Setup Houseman
- Food Runner
Description
JOB SUMMARY
- Knowledge of the principles and practices of Human Resources and state/local employment law.
- Exercises judgment in evaluating situations and utilizing appropriate resources, thorough knowledge of various Human Resources policies, procedures, federal and state laws, compliance practices, standards, and government regulations.
- Knowledge of the H2B and J1 Visa recruitment process.
- Establishes and maintains excellent relations with employees and property leadership. Partner with leadership on addressing employee relations concerns; and provides resources and an open door to employees.
- Develops, directs, and oversees overall hotel recruitment and hiring strategy. Coordinates interview process, process applications, manages pre-employment drug screening and job offer process.
- Directs record-keeping activities and ensures employee records; tracking sheets; and other data is maintained and current.
- Creates and executes training initiatives and content (including but not limited to: new hire orientation, safety training, standard operating procedures, etc.), partnering with other departments where needed.
- Responsible for establishing a high-quality culture-driven employee experience, including all stages of the entire employee life cycle: new hire onboarding, employee appreciation and recognition, career development, off-boarding.
- Working knowledge of payroll processes and business financials, ability to establish and operate within a departmental budget.
- Establishing annual wage analysis workflows to meet industry standards and remain competitive within industry.
- Oversee off-boarding process, ensuring compliance with separation documentation and final pay requirements.
- Primary point of contact for any WC claims, ensuring swift follow-up from carrier, timely communication, OSHA-compliant record-keeping, monitoring of workplace trends and participation in property Loss Prevention committee.
- Provide assistance, guidance and counseling to the General Manager, management staff and line team members in order to maximize the quality and professionalism of the hotel by listening to concerns and objectives and seeking solutions.
- Prepare budget forecasts for the P+C department by analyzing and estimating past and future costs using moderately complex mathematical calculations.
- Monitoring safety programs implemented in the hotel.
- Advises General Manager and Corporate Office of employee relations issues.
- Manages onsite People + Culture teams.
- Attend departmental meetings and training sessions as required.
- Demonstrate a team-focused attitude and encourage collaboration.
- Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
- Attend meetings and training sessions as required.
- Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
KEY SKILLS & EXPERIENCE REQUIRED
- 5 years Human Resources leadership experience, hotel/lodging environment highly preferred
- Four year degree in related field
- High School diploma/GED
- Successful completion of satisfactory background check
- Demonstrates natural leadership qualities with a positive, team-focused attitude
- Ability to establish and maintain effective professional relationships with property leadership, employees, corporate leadership and HR peers within the organization.
- Excellent organization and communication skills and the ability to communicate effectively with all levels of the business.
- Ability to exercise good judgment and sound decision making when making business recommendations.
- Excellent time-management skills and ability to take initiative with minimal supervision.
- Strong attention to detail and the ability to balance multiple tasks and projects simultaneously, through planning and prioritization.
- Ability to work as part of a team and as a team leader.
- Able to present themselves with an uplifting personality as well as presenting a high degree of confidentiality and professionalism at all times.
- PHR/SPHR certification preferred but not required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Sanderling
Resort with 149 Rooms
Sanderling Resort
Award Winning Resort Opportunities
Situated between the shores of the majestic Atlantic Ocean and the Currituck Sound in Duck, NC, Sanderling Resort, the only Forbes Four Star and AAA Four Diamond resort in the Outer Banks is the perfect resort for employment opportunities. Within walking distance from the sand and surf of the beach as well as the tranquil waters of the sound, Sanderling Resort has everything you could want from working in an exceptional resort that provides world-class services and amenities in one-of-a-kind coastal destination.
WHO WE ARE
In an atmosphere of Refined, Southern Coastal Elegance, our staff is attentive to guest needs and makes them feel welcome, comfortable, important and relaxed. As a team, our purpose is to ensure that our guests have a memorable experience by delivering quality service to exceed their expectations. Each staff member is a critical part of the sequence of service that defines the Sanderling Brand. Sanderling is comprised of ten distinct and interrelated experiences. Each of the experiences has a customized set of Performance Standards and each area of the Resort embraces our Sanderling Service Standards, standards that are emblematic of understated, authentic elegance --- where under-promising and over-delivering --- leaves lasting memories and imparts an overall feeling of a high-quality, integrated resort operation.
WHAT WE BELIEVE
A key component of the Sanderling operational philosophy, delivering on our brand promise, is to ensure that many of our Associates are cross-trained and are able to perform a similar job function in a number of our different experiences. This operating philosophy is one of the reasons we use the title of "Guest Service Agent" for restaurant greeters, spa receptionists, retail staff, and front office team members. When we promote, market, and communicate the many experiences at Sanderling we call it Coastal Life. Our guests have many opportunities to define their own Coastal Life at Sanderling. It is our job to enable it. Every member of Sanderling staff represents the Sanderling Brand.
WHAT WE OFFER
Sanderling Resort is equally committed to caring for our associates as well as we do our guests. We offer competitive pay and benefits and numerous training experiences. In addition to full-time, part-time, and seasonal employment, we offer ongoing advancement and internal growth opportunities in a number of areas.
WHERE WE ARE
Sanderling Resort is located approximately 75 miles southeast of Norfolk, Virginia and 215 miles northeast of Raleigh, North Carolina.
If you are looking for the perfect opportunity to pursue your hospitality career year around or work seasonally, Sanderling is a truly unique destination. Charming and romantic, diverse and eclectic, authentic and unpretentious, alive and vibrant. Indeed, we have a quintessential Carolina beach and pools, beach bars, cozy bars, spa, restaurants and other resort amenities, but Sanderling is more. It is an experience.
We welcome team members who are passionate about delivering timeless experiences that create memories for our guests that last forever. We appreciate your interest in the Sanderling experience and in joining our team of passionate and dedicated hospitality professionals.