Description

About Tranquility Bay Beachfront Resort

Tranquility Bay Beachfront Resort blends luxurious comfort with the serene charm of the Florida Keys, creating an unforgettable tropical haven in the heart of Marathon. This 103-room resort, set on 12 acres with a 2.5-acre private white-sand beach, offers standalone beach houses and garden guest rooms, three sparkling pools, and vibrant dining at Butterfly Café and TJ’s Tiki Bar. With a focus on exceptional service and immersive water-centric experiences, Tranquility Bay captures the laid-back elegance of island life.

Skills:

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Qualifications:

• 1+ years of experience working in a resort bar environment.
• Must meet age requirements to serve alcohol as defined by state law.
• We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.