Description

L’Ermitage Beverly Hills

About L’Ermitage

A Beverly Hills icon since 1975, L’Ermitage stands proudly as a Forbes Five-Star, AAA Five Diamond, Two Michelin Key hotel. Tucked along a serene palm-lined boulevard just moments from the city’s most coveted dining, fashion, and cultural destinations, L’Ermitage is a refined sanctuary known for exceptional, intuitive service and unwavering discretion. Join a legacy of excellence—and help shape its future.

The Opportunity

We are seeking a dynamic, visionary Director of Food & Beverage to lead and elevate all culinary and beverage experiences across the hotel. Overseeing Costa Covo Osteria, Poza rooftop pool restaurant, Alcova lobby, In-Room Dining, and private events, this leader drives both the artistry and the operational precision behind our service.

This role champions our people, enhances guest connection, and pushes creative boundaries while achieving strong financial results. The ideal candidate is an inspiring coach, a culture builder, and a brand-minded business strategist — equally comfortable in the dining room, with owners, and behind the scenes shaping long-term F&B success.

What You’ll Do

• Lead all Food & Beverage operations with purpose, creativity, and a commitment to Forbes Five-Star and AAA Five Diamond standards.
• Inspire, mentor, and develop a high-performing team while fostering a positive, collaborative culture.
• Drive guest satisfaction and revenue growth through exceptional service, consistent standards, and thoughtful innovation.
• Partner closely with Marketing to amplify the visibility and desirability of all F&B outlets.
• Analyze guest feedback, Revinate data, and key performance indicators to identify opportunities and implement improvements.
• Oversee training, compliance, safety, and quality assurance across all outlets.
• Manage departmental financial performance, including payroll, cost controls, and labor optimization.
• Maintain strong communication and collaboration with all hotel departments and our Executive Chef.
• Lead recruitment, onboarding, and ongoing talent development in partnership with Human Resources.
• Ensure operational readiness through effective procurement of equipment, supplies, and new service standards.
• All colleagues must maintain a neat and well-groomed appearance.

What You Bring

• 3–5 years of senior-level Food & Beverage senior leadership experience, ideally within luxury hospitality.
• Strong operational expertise and a passion for curating exceptional guest experiences.
• Proven ability to motivate teams, manage performance, and cultivate a positive workplace culture.
• Excellent communication skills—verbal, written, and interpersonal.
• Strong analytical, problem-solving, and decision-making abilities.
• Expertise in safety, compliance, and high-end service protocols.
• Proficiency with hotel systems and industry-standard technology.
• Ability to stand for extended periods.
• High school diploma required; bachelor's degree preferred.

What We Offer

• Competitive salary: $120,000–$150,000
• Benefits including Medical, Dental, Vision and 401k
• Travel Discounts to EOS properties
• The opportunity to lead and reimagine the culinary heartbeat of a world-renowned luxury hotel
• A supportive, culture-driven environment that celebrates innovation and excellence
• Career growth within an iconic hospitality brand

EOE | L’Ermitage participates in the Department of Homeland Security’s E-Verify Program

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.