Description

• Work closely with guest services team to review occupancy, guest check-ins, VIPs, and special needs.
• Offer guest assistance with luggage and bags. Help guests to front desk and assist getting luggage to their assigned rooms.
• Provide delivery of additional items and amenities to guest rooms as needed.
• Conduct property walk-throughs and inspect all public spaces to ensure safety, cleanliness, and security.
• Greet and welcome all guests in a professional and hospitable manner. Interact with guests in a respectful, cheerful, and polite manner. Engage to ensure we are meeting all guests’ needs.
• Direct guests as they arrive to appropriate locations.
• Be informed of all events taking place on property.
• Work closely will valet and front desk agents to maximize guest experience.
• Review administered reports daily, such as in-house rooming list, arrivals and departures.
• Communicate closely with other departments, such as when a guest reports a maintenance work order or housekeeping issue to be addressed.
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.

This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.

EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.

Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.