• Supervise and coordinate the daily operations of restaurant and service teams.

• Ensure consistent delivery of exceptional customer service to all guests.

• Train, schedule, and support front-of-house staff, including servers, bartenders, and hosts.

• Maintain cleanliness and organization of dining and service areas in line with health and safety standards.

• Monitor inventory levels and place orders for supplies and ingredients as needed.

• Handle customer complaints and resolve issues promptly and professionally.

• Assist in menu planning, pricing, and food presentation in collaboration with kitchen staff.

• Enforce all policies and procedures related to food handling, hygiene, and sanitation.

• Prepare reports on sales, inventory, staffing, and guest feedback for management review.

• Support in organizing special events, private functions, and catering services.

Requirements

• Proven experience in a supervisory role within food and beverage operations (restaurant, hotel, or resort preferred).

• Strong leadership, communication, and interpersonal skills.

• Knowledge of food safety and sanitation regulations (e.g., HACCP).

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Proficiency with point-of-sale (POS) systems and basic Microsoft Office applications.

• Fast-paced environment requiring multitasking and quick decision-making.

• Standing and walking for extended periods.

• Occasional lifting of supplies or equipment (up to 25 lbs).

• Ability to provide service inside and outside

• Paid Family Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid Long term Disability
• 401k Retirement Plan