Description

Housekeeping Supervisor Duties and Responsibilities:

• Build, administer, and evaluate all housekeeping training, including quality and quantity standards
• Conduct department orientation and on the job training with new hires
• Evaluate and inspect the quality of work performed and take appropriate steps to ensure that all rooms meet standards
• Be hands on as needed
• Provide feedback to team members on inspections and cleanliness on department standards
• Provide feedback and recommendations to enhance the overall performance of the department
• Conduct daily and periodic inspections
• Ensure safety and department guidelines and policies are thoroughly explained to staff
• Identify opportunities and implement changes to improve guest service and increase employee productivity
• Assist members of the management team in developing updated and efficient processes
• Adhere to all regulatory, company and departmental policies and procedures
• Must be able to perform all jobs of the housekeeping department
• Maintain confidentiality and relays pertinent information to appropriate members of management
• Act as a role model to other employees and always presents oneself as an asset and encourages others to do the same
• Demonstrates a pleasant and enthusiastic demeanor at all times
• Ability to create an environment which is fun and exciting
• Coordinate with other departments to ensure guest satisfaction
• Work in a team setting

Qualifications Needed:

• Two years as a Hotel Housekeeping Leader or three years working in a Hotel Housekeeping capacity
• Able to share in working days, evenings, weekends, and holidays
• Possess strong leadership qualities, confidence and drive

Team members may enjoy the following benefits:

• Medical, Dental, Vision, and Supplemental Plans
• Paid Time Off and Paid Holidays
• 401(k) Retirement Plan with Company Match
• Long-Term & Short-Term Disability Insurance
• Life, AD&D, and Supplemental Insurances
• Employee Assistance Program
• Resort Accommodation Discounts

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.