Description

People & Culture Generalist / Housing Coordinator

We’re looking for a People & Culture Generalist / Housing Coordinator to support our resort team members while overseeing day-to-day employee housing operations. This role blends HR generalist responsibilities with housing coordination to ensure our team members feel welcomed, supported, and set up for success—both at work and at home.

The ideal candidate is organized, people-focused, and able to balance HR sensitivity with the operational needs of our employee housing community. This individual will assist the People & Culture team with recruiting, onboarding, employee engagement, and HR administration while coordinating employee housing operations.

Description

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, and other required certifications.
• Assists with recruiting efforts by reviewing candidates and coordinating with hiring managers and the People & Culture team to identify qualified applicants for open positions.
• Coordinates employee onboarding processes including completion of employment paperwork, policies, and employment eligibility verification (I-9).
• Maintains employee files and assists with HR file management to ensure accurate and compliant record keeping.
• Supports new hire orientation and onboarding activities to ensure a positive and welcoming start for new team members.
• Assists with planning and execution of employee engagement and recognition programs and events.
• Performs routine tasks required to administer and support human resource programs including but not limited to employee relations, recognition, morale initiatives, and training coordination.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to the appropriate People & Culture leadership.
• Maintains compliance with federal, state, and local employment laws and regulations and supports the People & Culture team with HR best practices.

Employee Housing Responsibilities

• Coordinates day-to-day operations of employee housing.
• Reviews and processes lease agreements for new tenants and ensures all required documentation is completed.
• Assigns housing units to employees and maintains accurate housing rosters and occupancy lists.
• Coordinates maintenance requests and service calls for housing units with engineering, housekeeping or external vendors.
• Conducts move-in and move-out inspections and ensures proper room turnover between tenants.
• Addresses tenant concerns and housing-related matters in a timely and professional manner.
• Maintains inventory of housing furnishings and equipment and reports any damages or losses.
• Ensures housing policies and community guidelines are followed by residents.
• Works closely with the People & Culture team, Housekeeping and Engineering department to ensure housing units remain safe, clean, and properly maintained.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Strong organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to manage multiple priorities in a fast-paced hospitality environment.
• Ability to act with integrity, professionalism, and confidentiality.
• Working knowledge of employment-related laws and HR best practices.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Bilingual in English and Spanish preferred, but not required.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• At least one year of experience in Human Resources, hospitality operations, or administrative support preferred.
• Experience with employee housing operations or hospitality environments is a plus.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds occasionally.
• Must be able to access and navigate all areas of the resort property.
• Housing responsibilities may require walking between buildings and driving a golf cart.
• Valid driver’s license required.

Benefits

EOS Hospitality is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Holiday benefits. For your financial wellness EOS provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our Hotel Room Discount programs provide additional incentives for choosing EOS as the employer of your future.

Isla Bella Beach Resort is an Equal Opportunity Employer (EOE/AA/M/F/D/V). We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

#INDIB

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.