Description

About Tranquility Bay Beachfront Resort & Isla Bella Beach Resort

Located in the heart of Marathon in the Florida Keys, Tranquility Bay Beachfront Resort and Isla Bella Beach Resort offer two distinct yet complementary luxury coastal experiences. Tranquility Bay is a 103-room beachfront retreat set on 12 acres with a private white-sand beach, standalone beach houses, three pools, and waterfront dining at Butterfly Café and TJ’s Tiki Bar, capturing the relaxed elegance of island life. Just minutes away, Isla Bella Beach Resort spans 24 oceanfront acres and features 199 guest rooms, a mile-long private beach, multiple pools, world-class dining, a full-service spa, and a marina offering unforgettable water adventures. Together, these premier resorts deliver exceptional service, immersive experiences, and the laid-back yet sophisticated spirit of the Florida Keys.

Key Responsibilities

• Develop and execute strategic sales plans to achieve or exceed annual revenue goals for group bookings, corporate accounts, weddings, social events, and transient leisure segments.
• Prospect, solicit, and close high-value group and transient business through direct sales calls, site inspections, trade shows, networking events, and digital outreach.
• Manage and grow a portfolio of key accounts, including repeat corporate clients, wedding planners, tour operators, and travel advisors.
• Collaborate closely with the Director of Group Sales, Director of Catering, revenue management, and operations teams to maximize yield and ensure seamless execution of booked business.
• Prepare and present compelling proposals, contracts, and presentations tailored to client needs, highlighting the resort's unique features (oceanfront luxury, 5 pools, private beach, spa, dining, and adventure activities).
• Conduct property tours and host familiarization (FAM) trips for potential clients and intermediaries.
• Track and report on sales activities, pipeline, and forecasts using CRM systems (e.g., Delphi or similar).
• Stay current on market trends, competitor activities, and pricing strategies in the Florida Keys luxury resort segment.
• Participate in industry events, local networking, and marketing initiatives to elevate Isla Bella's brand visibility.
• Mentor junior sales team members and contribute to a collaborative, high-performance sales culture.

Qualifications & Requirements

• Experience: Minimum 5–7 years of progressive sales experience in luxury hotels, resorts, or upscale properties, with at least 3 years in a senior or leadership sales role. Prior Florida Keys, South Florida, or destination resort experience strongly preferred.
• Education: Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
• Skills: Proven track record of meeting/exceeding sales targets; excellent negotiation, presentation, and closing skills; strong knowledge of group sales processes, catering/event coordination, and revenue management principles.
• Technical: Proficiency in sales/CRM software (Delphi, Salesforce, or equivalent), Microsoft Office Suite, and revenue tools.
• Personal Attributes: Self-motivated, entrepreneurial mindset; exceptional communication and interpersonal skills; ability to build long-term client relationships; detail-oriented with strong organizational abilities.
• Other: Willingness to travel for sales calls, trade shows, and site inspections; flexibility for occasional evenings/weekends as needed for client events.

What We Offer

• Competitive salary + performance-based incentives and commissions
• Comprehensive benefits package (health, dental, vision, 401(k), paid time off)
• Resort perks including discounted stays, dining, and spa services
• Opportunity to work in one of the most beautiful luxury destinations in the U.S.
• Supportive team environment in a dynamic, growing property

Isla Bella Beach Resort & Spa & Tranquility Bay Beachfront Resort is an equal opportunity employer committed to diversity and inclusion.

Join our team and help deliver unforgettable luxury experiences in the Florida Keys!

#INDIB

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.