Description

Department: Events – Banquets & Catering

Direct Report: Banquet Manager / Banquet Captain

Purpose: Support banquet and catering operations through the setup, maintenance, and breakdown of event spaces, ensuring all venues are properly prepared, organized, and maintained in alignment with EOS Hospitality and Sanderling Resort standards.

OVERVIEW:

The Sanderling Resort, located in Duck, North Carolina, is the premier oceanfront destination in the Outer Banks, offering refined coastal hospitality, elevated culinary programming, and memorable guest experiences.

The resort’s banquet and catering program includes weddings, corporate events, social gatherings, and seasonal programming across multiple venues including the Sunset Ballroom, Great Hall, Event House, and outdoor event spaces.

The Banquet Houseman plays a critical behind-the-scenes role in ensuring event spaces are set up accurately, maintained throughout events and efficiently reset for future use.

JOB SUMMARY:

• Set up banquet spaces according to Banquet Event Orders (BEOs), including tables, chairs, staging, dance floors, buffets, and other event equipment
• Ensure all setups are completed accurately, on time, and in accordance with resort standards and event specifications
• Assist in arranging linens, service stations, and décor elements as directed
• Maintain cleanliness and organization of event spaces before, during, and after events
• Monitor and restock service areas, ensuring supplies such as water stations, trash receptacles, and support stations are maintained
• Assist banquet service team with operational needs during events as required
• Break down event spaces following completion of events, including removal of tables, chairs, linens, and equipment
• Ensure proper storage and organization of all banquet equipment, maintaining inventory integrity and cleanliness
• Assist in resetting spaces for upcoming events or returning venues to standard configurations
• Transport tables, chairs, staging, and other equipment between storage and event locations safely and efficiently
• Support setup and breakdown of outdoor events, including tents, lighting, and equipment as needed
• Work collaboratively with banquet team members, culinary staff, and leadership to ensure smooth event execution
• Communicate effectively regarding setup timelines, changes to BEOs, and operational needs
• Handle all equipment with care to prevent damage and ensure longevity
• Report maintenance or equipment issues to leadership promptly
• Maintain a positive, team-oriented attitude and support overall banquet operations
• Ensure compliance with all safety standards including OSHA, proper lifting techniques, and workplace policies
• Attend required meetings and training sessions
• Comply with all policies outlined in the Handbook, Property Supplement, and company guidelines
• Perform other reasonable duties as assigned

ESSENTIAL FUNCTIONS OF THE JOB:

• Ability to stand and remain active for up to 10–12 hours
• Ability to lift and carry up to 50–75 lbs, including tables, chairs, and staging equipment
• Ability to push and pull heavy equipment such as carts and racks
• Ability to bend, reach, and perform repetitive physical tasks
• Ability to work indoors and outdoors in varying weather conditions
• Ability to move quickly and efficiently in a fast-paced environment
• Ability to navigate stairs and multiple event spaces across the resort
• Ability to communicate effectively with team members and leadership
• Ability to work flexible hours including early mornings, late nights, weekends, and holidays

TECHNOLOGY AND EQUIPMENT USED:

• Banquet Equipment (tables, chairs, staging, dance floors, etc.)
• Carts and Dollies
• Basic Tools and Setup Equipment
• Phone and Communication Devices
• Basic Cleaning Tools and Supplies

WORKING ENVIRONMENT:

• Work will take place across multiple indoor and outdoor event spaces within a resort setting
• Physically demanding role with frequent lifting, moving, and setup of equipment
• Fast-paced environment with tight timelines for event setup and breakdown
• Exposure to outdoor elements, event equipment, and operational noise
• Team-oriented environment with coordination across multiple departments

KEY SKILLS & EXPERIENCE REQUIRED:

• Prior banquet, hospitality, or event setup experience preferred but not required
• Ability to perform physically demanding work for extended periods
• Strong attention to detail and ability to follow setup diagrams and instructions
• Ability to work efficiently in a fast-paced, team-oriented environment
• Strong communication and teamwork skills
• Positive attitude and willingness to support all aspects of banquet operations
• Knowledge of proper lifting techniques and safety practices preferred
• Successful completion of satisfactory background check
• Available and willing to work flexible hours based on business needs

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.