Description

• Assist guests and families with games, crafts, and organized recreational activities.

• Provide personalized recommendations for on-site and local attractions, dining, and entertainment.

• Answer phone calls and respond to guest inquiries in a friendly and professional manner.

• Help plan, organize, and supervise scheduled events and daily activities.

• Monitor activity areas to ensure a safe and welcoming environment.

• Maintain activity equipment, supplies, and cleanliness of designated areas.

• Support team members with set-up and take-down of event spaces and activities.

• Keep accurate records of attendance, inventory, and guest feedback.

• Handle guest concerns or questions with a positive and solution-oriented approach.

• Promote upcoming events and programs to encourage participation.

• Excellent interpersonal and communication skills.

• Strong customer service orientation with a friendly and approachable demeanor.

• Ability to multitask and stay organized in a fast-paced environment.

• Prior experience in hospitality, recreation, or guest services preferred.

• Flexible schedule, including weekends, holidays, and evenings as needed.

• CPR/First Aid certification is a plus.

• Indoor and outdoor recreational areas.

• Frequent interaction with families and children.

• Active role requiring movement, standing, and some lifting of supplies.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.