Description

The Restaurant Supervisor oversees daily floor operations at Salt + Ash, ensuring exceptional guest service, efficient service flow, and adherence to luxury hospitality standards. This role supervises front-of-house staff, supports training and scheduling, and ensures the restaurant operates smoothly during each shift.

Key Responsibilities

Operations & Service

• Supervise daily restaurant operations during assigned shifts
• Ensure all service standards and luxury hospitality protocols are followed
• Monitor table service, pacing, and guest satisfaction
• Assist with opening and closing procedures
• Coordinate communication between kitchen and front-of-house teams
• Resolve guest complaints or service issues quickly and professionally

Staff Supervision

• Supervise servers, hosts, bussers, runners, and bartenders
• Assist with employee training and onboarding
• Ensure staff follow grooming, uniform, and service standards
• Assign sections and manage floor coverage during service
• Provide coaching and feedback to improve team performance

Guest Experience

• Welcome and interact with guests to ensure satisfaction
• Handle VIP guests and special requests
• Maintain a positive, welcoming atmosphere
• Anticipate guest needs and support service staff

Compliance & Standards

• Ensure compliance with food safety and sanitation regulations
• Follow alcohol service laws and responsible beverage service practices
• Maintain cleanliness and organization in the dining area
• Ensure proper POS usage and accurate order handling

Administrative Support

• Assist managers with scheduling and shift planning
• Support inventory checks and supply management
• Monitor labor efficiency and service flow
• Help track guest feedback and operational improvements

Qualifications

• 2–4 years of restaurant or hospitality experience
• Previous supervisory or team-lead experience preferred
• Experience in upscale or resort dining environments
• Strong knowledge of food, wine, and beverage service
• Excellent communication and leadership skills
• Ability to work evenings, weekends, and holidays

Benefits

EOS Hospitality is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment- you!

For your physical and mental wellness, we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness EOS provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our Hotel Room Discount programs provide additional incentives for choosing EOS as the employer of your future.

EOS Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

#INDHC

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.