Engineer
view of a man and woman working behind a front desk

Description

Position Overview:

The Engineer is responsible for the operation maintenance service and repair of equipment. This role will complete maintenance request work orders from all departments on a timely basis. Assist in the repair, maintenance, upkeep, and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards, and will also assist in other areas of Engineering as assigned.

Job Duties:

  • Adhere to property guidelines to ensure the health, safety and comfort of our team members and guests.
  • Knowledge of proper chemical handling and disposal.
  • Ability to prioritize tasks and comply with deadlines for work assignments.
  • Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
  • Respond and attend to guest repair requests. Adhere to quality expectations and standards.
  • Communicate with guests/customers to resolve maintenance issues with little to no supervision.
  • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow-up with guests is performed in a timely manner to maintain a high level of guest satisfaction and quality service.
  • Performing preventative maintenance, to maintain the upkeep of the property, both inside and outside, as scheduled by Chief Engineer.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Document each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
  • Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Display solid knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, patching walls, painting, wall vinyl replacement, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
  • Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV’s. Use the Lockout/Tagout system before performing any maintenance work.
  • Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Report any maintenance problems, safety hazards, and properly store flammable materials.
  • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
  • Report any maintenance problems, safety hazards, and properly store flammable materials.
  • Ensure the work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effectively.
  • Perform any other job-related duties as assigned.

Position Requirements:

  • Ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property.
  • Ability to prioritize tasks and comply with deadlines for work assignments.
  • Ability to frequently stand, walk, sit, stoop, twist, push, pull, and use power and hand tools.
  • The employee must be able to lift or move up to 50 pounds and occasionally lift to 75 pounds.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Required Qualifications:

  • Experience: High School or equivalent; at least 1-2 years of related general repair experience is preferred, preferable in hospitality.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Sanderling

Resort with 149 Rooms

Sanderling Resort

Oceanfront luxury. Toes in the sand. Romance. Natural Beauty. Beach, pools, restaurants and spa. Tennis, golf and any outdoor activity that you can imagine. All this and more can be found at the newly renovated Four-Diamond Sanderling Resort. Located on the Atlantic Ocean, just north of Duck, North Carolina, Sanderling is uniquely positioned to provide a truly life-altering Outer Banks vacation experience.

Award Winning Resort Opportunities

Situated between the shores of the majestic Atlantic Ocean and the Currituck Sound in Duck, NC, Sanderling Resort, the only Forbes Four Star and AAA Four Diamond resort in the Outer Banks is the perfect resort for employment opportunities. Within walking distance from the sand and surf of the beach as well as the tranquil waters of the sound, Sanderling Resort has everything you could want from working in an exceptional resort that provides world-class services and amenities in one-of-a-kind coastal destination.

WHO WE ARE

In an atmosphere of Refined, Southern Coastal Elegance, our staff is attentive to guest needs and makes them feel welcome, comfortable, important and relaxed. As a team, our purpose is to ensure that our guests have a memorable experience by delivering quality service to exceed their expectations. Each staff member is a critical part of the sequence of service that defines the Sanderling Brand. Sanderling is comprised of ten distinct and interrelated experiences. Each of the experiences has a customized set of Performance Standards and each area of the Resort embraces our Sanderling Service Standards, standards that are emblematic of understated, authentic elegance --- where under-promising and over-delivering --- leaves lasting memories and imparts an overall feeling of a high-quality, integrated resort operation.

WHAT WE BELIEVE

A key component of the Sanderling operational philosophy, delivering on our brand promise, is to ensure that many of our Associates are cross-trained and are able to perform a similar job function in a number of our different experiences. This operating philosophy is one of the reasons we use the title of "Guest Service Agent" for restaurant greeters, spa receptionists, retail staff, and front office team members. When we promote, market, and communicate the many experiences at Sanderling we call it Coastal Life. Our guests have many opportunities to define their own Coastal Life at Sanderling. It is our job to enable it. Every member of Sanderling staff represents the Sanderling Brand.

WHAT WE OFFER

Sanderling Resort is equally committed to caring for our associates as well as we do our guests. We offer competitive pay and benefits and numerous training experiences. In addition to full-time, part-time, and seasonal employment, we offer ongoing advancement and internal growth opportunities in a number of areas.

WHERE WE ARE

Sanderling Resort is located approximately 75 miles southeast of Norfolk, Virginia and 215 miles northeast of Raleigh, North Carolina.

If you are looking for the perfect opportunity to pursue your hospitality career year around or work seasonally, Sanderling is a truly unique destination. Charming and romantic, diverse and eclectic, authentic and unpretentious, alive and vibrant. Indeed, we have a quintessential Carolina beach and pools, beach bars, cozy bars, spa, restaurants and other resort amenities, but Sanderling is more. It is an experience.

We welcome team members who are passionate about delivering timeless experiences that create memories for our guests that last forever. We appreciate your interest in the Sanderling experience and in joining our team of passionate and dedicated hospitality professionals.