Description

The Food & Beverage (F&B) Supervisor is responsible for overseeing daily operations in the resort’s dining outlets, bars, and/or banquets. This role ensures exceptional guest service, maintains high standards of quality and cleanliness, and supports the F&B management team by supervising staff, monitoring performance, and assisting with training. The F&B Supervisor leads by example and fosters a positive, professional work environment while helping drive revenue and guest satisfaction.

Key Responsibilities

• Supervise and support the daily operations of assigned restaurants, lounges, or banquet functions.
• Lead and motivate team members to deliver outstanding guest service.
• Monitor staff performance, provide coaching and feedback, and assist with training and onboarding.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Assist in scheduling, labor management, and payroll monitoring.
• Oversee setup, service, and breakdown of events, dining shifts, or bar operations.
• Maintain inventory control, including ordering, receiving, and storage of food and beverage items.

Qualifications

• Previous supervisory experience in food and beverage, preferably in a resort or luxury hospitality environment.
• Strong leadership, organizational, and communication skills.
• Excellent guest service and conflict resolution abilities.
• Knowledge of POS systems, cash handling, and F&B operations.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• High school diploma or equivalent required; degree or certification in Hospitality Management preferred.
• Food safety and alcohol service certification (e.g., ServSafe, TIPS) preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.