The Sanderling
1461 Duck Road
Duck, NC 27948
Telephone (252) 261-4111
Current Job Openings
- Director of Engineering
- Engineer
- Director of Rooms
- Front Desk Agent
- Painter
- Spa Director
- Sales Manager
- Front Office Supervisor
- Director People & Culture
- Night Auditor
- Banquet Captain
- Banquet Setup Houseman
- Banquet Servers
- Food Runner
- HVAC Technician
- Houseperson
- Housekeeper
- Dishwasher
- General Maintenance Technician
Description
The Sanderling Resort is hiring a full-time Sales Manager with availability to work a hybrid flexible schedule.
Position and Key Responsibilities:
- Achieve the financial objectives of the property in their managed area for market segments actively being worked.
- Works collaboratively with the sales team to ensure sales efforts are coordinated and not duplicated.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Handling and resolving customer complaints regarding a product or service.
- Serving as the face of the organization to internal and external partners.
- Developing and maintaining relationships with key clients.
- Identifying emerging markets to find new sales opportunities.
- Participates in sales calls, phone solicitation/prospecting, and market analyses to acquire new business and/or close on business.
- Executes and supports operational aspects of business booked (i.e. generate proposal, writing contracts, and customer correspondence)
- Provide excellent customer service consistent with the daily service of the company.
- Set a positive example for guests.
- Works collaboratively with the Sales and Marketing teams to promote initiatives.
- Submit weekly activity reports.
- Initiate and execute agreements on the company's behalf in alignment with the property's standards.
Skills/Knowledge Required:
- Highly motivated individual who can work independently.
- Ability to handle confidential information discretely and in the proper manner.
- Self-starter who possesses excellent presentation skills.
- Proven track record of successful sales history
Qualification Standards:
- A 4-year bachelor’s degree in business administration, marketing, hotel and restaurant management, or a related major is preferred.
- Minimum 5 years of sales experience in a full-service hotel environment.
Due to the dynamic nature of the hospitality industry, the Sales Manager may be required to work varying schedules to reflect the business needs of the Hotel, including but not limited to weekends and holidays.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Sanderling
Resort with 149 Rooms
Sanderling Resort
Award Winning Resort Opportunities
Situated between the shores of the majestic Atlantic Ocean and the Currituck Sound in Duck, NC, Sanderling Resort, the only Forbes Four Star and AAA Four Diamond resort in the Outer Banks is the perfect resort for employment opportunities. Within walking distance from the sand and surf of the beach as well as the tranquil waters of the sound, Sanderling Resort has everything you could want from working in an exceptional resort that provides world-class services and amenities in one-of-a-kind coastal destination.
WHO WE ARE
In an atmosphere of Refined, Southern Coastal Elegance, our staff is attentive to guest needs and makes them feel welcome, comfortable, important and relaxed. As a team, our purpose is to ensure that our guests have a memorable experience by delivering quality service to exceed their expectations. Each staff member is a critical part of the sequence of service that defines the Sanderling Brand. Sanderling is comprised of ten distinct and interrelated experiences. Each of the experiences has a customized set of Performance Standards and each area of the Resort embraces our Sanderling Service Standards, standards that are emblematic of understated, authentic elegance --- where under-promising and over-delivering --- leaves lasting memories and imparts an overall feeling of a high-quality, integrated resort operation.
WHAT WE BELIEVE
A key component of the Sanderling operational philosophy, delivering on our brand promise, is to ensure that many of our Associates are cross-trained and are able to perform a similar job function in a number of our different experiences. This operating philosophy is one of the reasons we use the title of "Guest Service Agent" for restaurant greeters, spa receptionists, retail staff, and front office team members. When we promote, market, and communicate the many experiences at Sanderling we call it Coastal Life. Our guests have many opportunities to define their own Coastal Life at Sanderling. It is our job to enable it. Every member of Sanderling staff represents the Sanderling Brand.
WHAT WE OFFER
Sanderling Resort is equally committed to caring for our associates as well as we do our guests. We offer competitive pay and benefits and numerous training experiences. In addition to full-time, part-time, and seasonal employment, we offer ongoing advancement and internal growth opportunities in a number of areas.
WHERE WE ARE
Sanderling Resort is located approximately 75 miles southeast of Norfolk, Virginia and 215 miles northeast of Raleigh, North Carolina.
If you are looking for the perfect opportunity to pursue your hospitality career year around or work seasonally, Sanderling is a truly unique destination. Charming and romantic, diverse and eclectic, authentic and unpretentious, alive and vibrant. Indeed, we have a quintessential Carolina beach and pools, beach bars, cozy bars, spa, restaurants and other resort amenities, but Sanderling is more. It is an experience.
We welcome team members who are passionate about delivering timeless experiences that create memories for our guests that last forever. We appreciate your interest in the Sanderling experience and in joining our team of passionate and dedicated hospitality professionals.